Your items will stay with us as concierge items for sale for at least 6-9 months*. After that you have the choice what to do with your unsold items:
- Return shipping: The items will be returned to you at your expense (4,99€) and deleted from your virtual closet.
- Recycling: We hand over your garments to an organization that donates them to a good cause or recycles them, depending on their suitability.
- Marketplace sale: The items are returned at your expense and remain in your virtual closet. The handling is now completely in your hands.
A personal pickup of your package at Prelved is unfortunately not possible for logistical reasons. You want to know more? Answers to the most frequently asked questions about the concierge service can be found here.
*Your items will stay with us for at least 6-9 months. If we think that your items still have a chance to be sold after this time, the items will stay online longer. If you want your items back, you can always contact our support.