The Preloved Concierge Service is your all-in-one solution for selling your used clothing and accessories. All you need to do is send us your items, and we handle the rest. From professional presentation and marketing to shipping and returns, we manage the entire sales process for you!
What’s included in the sales service?
Once you send us your sorted clothing, you can relax knowing we’ll take care of everything. This includes:
Quality Check:
We carefully inspect all submitted items for quality and condition. Items that meet our acceptance criteria will be prepared for sale. If an item doesn’t meet the standards, we will inform you after processing the package, and you can decide whether to have it returned or donated to charity.
Setting Prices:
Our expert team determines the best selling price for each item based on our ten years of sales experience, ensuring your items are offered at an attractive and fair price.
Product Photography & Description:
We take professional photos of your items in our studio. A compelling presentation boosts sales potential and showcases your products effectively. Detailed and engaging descriptions are also created for each item to provide potential buyers with all the necessary information.
Advertising:
We promote your items through various online channels to maximize reach, helping your items sell faster.
Customer Service:
Our team handles all communication with buyers, answers questions, and ensures a smooth process.
Payment Processing:
We manage the payment processing with buyers.
Packaging and Shipping:
Once an item is sold, we securely package it and ship it with an insured DHL package within 1-4 business days. Mädchenflohmarkt takes care of all logistics.
Returns:
If a buyer wants to return an item, we manage the entire return process.