We are very sorry that you had a bad experience at Prelved. It is very important to us that everyone feels comfortable at Prelved!
If another user is harassing you through our messenger, you can report it to us at any time. Please use the 3 pink dots in the chat window. The message history is then blocked. Your report will be checked by us and the user will be warned or deleted.
If you are harassed outside the messenger, please contact us at any time! Tell us the username (and if it's about an item, the product name) and explain us shortly what happened, so we can take appropriate steps.