Shipping policies at Preloved
Understanding shipping options is critical to ensuring your items arrive safely and on time. This section explains the different shipping methods and fees.
1. Shipping costs for concierge service items
For orders from the following countries, shipping by DHL parcel of Concierge Service items is free of charge.
There are no additional charges:
If you want to ship to another country, please enter your shipping address in your customer account. The shipping costs will then be displayed directly below the product price or in your shopping bag (shopping cart). The shipping is done with DHL package.
2. Shipping costs for marketplace articles
The shipping costs vary depending on the item category and size. The shipping price is displayed at checkout or below the product price. If you buy multiple marketplace items from the same seller, the shipping costs are automatically combined in your shopping bag (shopping cart).
Deutsche Post (Großbrief): 1,60 €
Deutsche Post (Maxibrief): 2,75 €
DHL (small parcel): 3,99 €
DHL (parcel): 5,49 €
Post AT (parcel): 5,49 €