There are different shipping service providers at Preloved. The shipping service provider depends on whether you order through our marketplace or through our concierge service.
Shipping service provider of the Concierge Service
All orders shipped through our concierge service will be shipped insured with DHL parcel.
Shipping service provider of the marketplace
The seller chooses the shipping method to send their self-placed items on the marketplace. This is usually the German Post, DHL, or Post AT. Some sellers also ship with UPS, DPD or other shipping service. You can always contact your seller directly and ask which shipping service she uses.