Mistakes can happen - we will help you to sort out the chaos!
To ensure that each person receives the item he/she was looking for, you should send the buyer a shipping label for the return of the incorrectly sent item.
This can be done, for example, via www.onlinefrankierung.de.
Then the correct item can be shipped. When all items have arrived at the correct buyers, a short message to the support is enough, so that the payout can be activated. Please be sure to include the order numbers, so that we can assign your request.
You can reach our support team: