Usually, this is not a problem at all. However, it may be that the processing is delayed a little bit. If you have a question about the processing of your return, we ask you to tell us the shipment number and the order number. We can then check where the package is currently located.
Just send us an email to firstname.lastname@example.org.
After arrival at the correct department, we usually need 2 business days to process and refund the exchange.