The shipping costs are of course always paid by the buyer. You always have the option before* a sale to choose between a free shipping label from Prelved or your own shipping label.
After your item has been sold, you will need to prepay for the following shipping methods and purchase the shipping label yourself:
- DHL parcels: Forwarding via your sales overview to the DHL online franking. Mark the package as shipped.
- DHL parcel: Forwarding via your sales overview to the DHL online franking. Shipment tracking automatically recognizes when sale has been sent.
- Own shipping: Shipping label of your choice. Mark sale as shipped and add tracking if available.
The shipping costs will of course be refunded via your payout. You can find more information here.
Note: If you don't want to pay in advance for the shipping voucher in the future, you should set the shipping options Großbrief, Maxibrief and DPD Paket for your products. Here we provide you with your shipping label already for download in your sales overview.
*When you place an item, you can always select the appropriate shipping method for this item. Which different shipping methods are available to you, you can see here. After a sale, the shipping method can unfortunately no longer be changed, the selection of shipping options is only available before a sale, because the buyer has already paid this price for the postage during the ordering process.