We are sorry that there is confusion about the payout.
We have linked you to some helpful articles on this topic:
- When will I get paid for my sale?
- How much commission do I have to pay on a sale?
- How can I receive the payout for my sold item?
- Why is my bank account not accepted?
- How the payment and shipping system works
- I have sold something. What happens now?
- My item has been sold. What happens now?
This does not help you? Then please click here and contact us ("Reason is not included"). If it is about a specific sale, please give us the order number (B-...).
On our help page you can find the chat icon in the lower right corner. You can chat live with our support team from Monday to Friday between 11 am and 5 pm. This way we can help you even faster with your problem.