I need help with the topic "Shipment tracking" – Prelved

We are sorry to hear that you are having problems with your package's shipping status.

We have linked you to some helpful articles on this topic:

My package was lost in transit. What to do now?
I just shipped my package - why is this not shown in the order?
I have received my parcel. How do I set the status to "item received"?
How the payment and shipping system works

You can find more information about shipping HERE.

That does not help you? Then click HERE and contact us via our contact formula ("Reason is not included"). If possible, please give us an order number (B-...) or detailed information about your sale or purchase.

Related articles