Even our qualified team can unfortunately make mistakes when processing your concierge products.
We are happy if you would like to improve the quality of the platform together with us.
If you have noticed a mistake in the product description of your item, you can report it to us in your sales overview via My Products.
The report mistakes function is only available when the processing of your package is completely finished. Mistakes can be reported for the following information:
- Image quality
Our team will then check your mistake report and get back to you in a timely manner.
Please note that this feature is currently available on our website and in IOS, but not in our Android app.