The postage for shipping always pays the buyer directly during the payment process.
How do I get my shipping label?
In My sales overview sellers see all current sales. For each sale a click on the button send now is necessary. Depending on the selected shipping method, the seller uses our free label, or buys the shipping label himself. In the second case the shipping costs will be refunded via the proceeds of the sale.
Why does the sale overview says that I have to pay the shipping myself?
Do not worry, everything is correct! The buyer paid the postage when placing the order. After the item is sold, the seller must first prepay for certain shipping methods and purchase the shipping label themselves. The postage will of course be refunded along with the proceeds for the item.
The postage will be prepaid by the seller for the following shipping methods and purchased through the sales overview itself:
- DHL parcel
- DHL package
- Own shipping
Please note: Please always use the intended shipping method, which you have also specified when listing your item. If you buy a more expensive shipping method, you will not be refunded.
How does the shipping work with maxi letter, large letter or DPD parcel?
Again, the shipping label has already been paid for by your buyer when placing the order.
In your sales overview you can easily and comfortably download your shipping label by clicking the send now button. This label is already paid for and can be given to the shipping company. Please be sure to use this shipping label, otherwise we can not track whether your sale has already been shipped.