How can I contact a buyer, seller or other users in general?

How to contact members

Here we explain how you can write a message to other members. Messages are usually contacted in connection with a specific item, order or sale.

Contact members:

1. Click on a product. Below the product description you will find information about the seller.
2. Here you can click on "Write message". Please note that this feature is not available for concierge items. These are managed directly by Mädchenflohmarkt, which is why only support requests can be answered here.

Contact seller:

1. Click on "My Orders" in your account. Here you can see your current and past orders.
2. Click on the corresponding order and click "Details".
3. Click here on the button "Write message". Please note that this function is not available for concierge orders. These orders are managed directly by Mädchenflohmarkt, so you can send a message here using the "Report problem" button.

If you have not yet completed an order, you can contact your potential seller directly below a product via "Write message".

Contact buyer:

1. Click on "My sales overview" in your account. Here you can see your current and past sales.
2. Click on the corresponding sale and click "Details".
3. Click on the button "Write message". Please note that this function is not available for concierge orders. These orders are managed directly by Mädchenflohmarkt, so you do not need to contact buyers here yourself.