SAFETY
- My order arrived damaged and not as described. Can I return the item?
- My package was lost in transit. What to do now?
- What can I do if the seller does not send the order?
- Are faked products allowed to be sold at Prelved?
- I can't sell my sold item because it is in bad condition. What can I do?
- My returned item has not been refunded yet. How do I get help?
- I feel I am being harassed. How do I report a message or a user?
- My item does not match the product description
- How can I contact the Prelved support?
- Can I use photos that are not my own?
- How do I report unwanted messages or spam in Messenger?
- What happens if the item is no longer available or has been sold elsewhere?
- How can I protect myself from fraud?