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  1. Prelved
  2. Basics

Basics

You want to be part of our community and contribute to a more sustainable world? Welcome to Prelved! We have collected the basics about selling and buying on our platform, so that you can start easily on our platform. Here you will find an overview of the most frequently asked questions and answers.

FIRST STEPS

  • How can I sell preloved fashion?
  • What is Preloved?
  • How can I log in?
  • What is the sales service?
  • Is there a charge for using Prelved?
  • How can I log out?

REGISTRATION & LOGIN

  • Password forgotten
  • How do I change my password?
  • How do I set up a customer account?
  • Why can't I log in with my requested password?
  • How doI change my username?
  • How can I delete my account?
See all 9 articles

YOUR USER PROFILE

  • How can I change my profile picture?
  • Wie ändere ich meine Lieferadresse?
  • How can I see who is interested in my articles?
  • How can I inform interested persons about a price reduction?
  • When will I receive the voucher after I've referred a friend?

SAFETY

  • Information about accessibility
  • How do I report inappropriate messages?
  • How can I contact the Preloved support?
  • How can I report a product?
  • AGB
  • Datenschutz
  • Kontakt
  • Impressum
  • Presse
  • Unsere Gebühren
  • Karriere
  • Erhalte Shoppingbudget
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