Basics
You want to be part of our community and contribute to a more sustainable world? Welcome to Prelved! We have collected the basics about selling and buying on our platform, so that you can start easily on our platform. Here you will find an overview of the most frequently asked questions and answers.
FIRST STEPS
- How can I sell preloved fashion?
- What is Preloved?
- How can I log in?
- What are marketplace items?
- What is the Concierge Service?
- Is there a charge for using Prelved?
REGISTRATION & LOGIN
- How do I change my password?
- How do I register?
- Why can't I log in with my requested password?
- How doI change my username?
- How can I delete my account?
- How can I unsubscribe to newsletters?
YOUR USER PROFILE
- How can I change my profile picture?
- Wie ändere ich meine Lieferadresse?
- How can I contact a buyer, seller or other users in general?
- How can I see who is interested in my articles?
- How can I inform interested persons about a price reduction?
- How can I suggest a price to a seller?