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  2. Selling with Preloved

Selling with Preloved

Would you like to photograph, post and ship your rejected clothing yourself or use our Concierge Service for the entire selling process? You can find all the differences, advantages and information about our various sales options here.

SELLING WITH PRELOVED CONCIERGE SERVICE

  • What is the Concierge Service?
  • How much is the commission in the Concierge Service?
  • What kind of items can I send to the Concierge Service? Which not?
  • When will my Concierge Package be published?
  • What happens to clothes that do not meet the criteria of the Concierge Service?
  • I would like to get a Concierge item back. What do I have to do?
See all 18 articles

SELL BY YOURSELF AT PRELOVED

  • What does selling cost?
  • I have sold something. What happens now?
  • What shipping options do I have as a seller?
  • My sale is heavier or larger than allowed by the shipping method. What can I do?
  • How the payment and shipping system works
  • How can I edit or delete my articles?
See all 35 articles

YOUR SALES OVERVIEW

  • What does "push product" mean?
  • What does the status "For fitting" mean?
  • What are my statistics for and where can I view them?
  • Do I have access to my Concierge products?

YOUR PAYOUTS

  • When will I get paid for my sale?
  • Who pays the shipping costs?
  • How can I receive the payout for my sold item?
  • When will I receive the payment for a sold Concierge item?
  • How much commission do I have to pay on a sale?
  • Why is my bank account not accepted?
See all 13 articles
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