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  2. Selling with Preloved

Selling with Preloved

Would you like to photograph, post and ship your rejected clothing yourself or use our Concierge Service for the entire selling process? You can find all the differences, advantages and information about our various sales options here.

SELLING WITH PRELOVED CONCIERGE SERVICE

  • How does the Preloved Fashion sales service work?
  • What can I sell with the sale service of Preloved Fashion?
  • Can I reclaim items that I have sent for sale?
  • How do I send a package to the sales service?
  • From which countries can I sell with the sales service?

Selling process

  • I have decided to return my rejected items. When will I receive them back?
  • How long does it take to publish my package?
  • Who sets the price for my items?
  • How can I report errors in the product description of my item?
  • One of my items has disappeared from my closet. Has the item been deleted?

YOUR PAYOUTS

  • When will I get paid for my sold item?
  • How much is the commission in the Sales service?
  • Why are my items automatically reduced?
  • How can I receive the payout for my sold item?
  • Why is my bank account not accepted?
  • Why was my payout amount reduced by €4.90?

YOUR SALES OVERVIEW

  • Where do I see my published items?
  • What does "push product" mean?
  • What does the status "For fitting" mean?
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