Shopping on Preloved
Sustainable shopping without a guilty conscience? You've come to the right place. Here you can find all information about our safe payment system, delivery times and return conditions.
SHOPPING ON PRELOVED
- How do I find a specific brand?
- How can I use the filter option when shopping?
- How can I buy something at Mädchenflohmarkt?
- I do not live in Germany. Can I also order from abroad?
- Who do I buy from?
- How does the safe shipping system work for buyers in the marketplace?
SHOPPINGBAG & PAYMENT
- We agreed on a new price. What do I have to do?
- What payment methods are available?
- My item was grabbed away after personal reduction. Is there anything else I can do?
- There is a problem with my payment. How can I get help?
- How can I use a voucher?
- How do I remove an item from the shopping bag?
YOUR ORDERS
- How to return a marketplace item?
- My concierge order was sent but not delivered. What happens now?
- I can't find the Return button. What is the reason?
- Can I also pick up my order from the seller?
- When will I receive my order?
- Can I withdraw from the purchase, return or exchange the item?