Shopping on Preloved
Sustainable shopping without a guilty conscience? You've come to the right place. Here you can find all information about our safe payment system, delivery times and return conditions.
YOUR ORDERS
- When will I receive my order?
- Which shipping service provider will be used to ship my order?
- Where can I find the current status of my order?
- I have ordered something - What happens now?
- My concierge order was sent but not delivered. What happens now?
- How can I rate a seller after the purchase?
SHOPPING ON PRELOVED
- How can I use the filter option when shopping?
- How do I find a specific brand?
- How does the safe shipping system work for buyers in the marketplace?
- How do I get in touch with the seller of an interesting item?
- How can I buy something at Mädchenflohmarkt?
- How can I add an item to the wishlist?
SHOPPINGBAG & PAYMENT
- How do I remove an item from the shopping bag?
- How much is the shipping?
- What payment methods are available?
- How can I use a voucher?
- We agreed on a new price. What do I have to do?
- My item was grabbed away after personal reduction. Is there anything else I can do?